Request Help

Request Help

Please tell us what you need, and the SVA team will be in touch as soon as possible.

Your contact details

Who are you contacting us about? *

First name *

Last name *

Phone number *

Email address *

Best time to contact you *

We will do our best to contact you at your preferred time, but during high-demand periods this may not always be possible.

Location

Address where help is needed *

Suburb *

Additional directions or access notes

Urgency

How urgently do you need assistance? *

We will do our best to prioritise urgent requests. During large-scale events, demand for volunteer support may be high — we appreciate your patience.

Property details

How many people currently live at this property?

Are there currently people living onsite?

Are there any vulnerable people at the property?

Is the property insured?

Type of support needed

Where is the damage or work required?

Briefly describe what support you need *

0 / 150 words

Upload photos (optional, up to 3 — JPG, PNG, HEIC, max 10MB each)

Photos help our coordinators assess the job and ensure we send the right team and equipment. This is optional but encouraged.

Hazards

Please indicate any known hazards at the property

Is it safe for volunteers to access the property right now? *

Information sharing

Are you happy for your contact details to be shared with other approved recovery teams and organisations working in the area?

SVA works alongside other recovery organisations during crisis events. Sharing your details helps ensure you receive the right support as quickly as possible. Your information will only be shared with approved recovery partners and will not be used for any other purpose.